BLKOUT Digital Media

Frequently asked questions

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General information

We specialize in a wide range of digital projects including website design and development, e-commerce solutions, mobile app development, digital marketing campaigns, branding, and UI/UX design. Whether it's building a new digital platform, optimizing existing systems, or creating high-impact marketing strategies, we deliver customized solutions that drive growth and innovation.

Starting a project with us is simple! Reach out through our contact form, email, or phone, and we'll schedule an initial consultation to discuss your goals, needs, and vision. After understanding your requirements, we'll craft a tailored project plan to get things moving quickly and efficiently.

Yes! We offer a free, no-obligation quotation for all potential projects. Simply contact us with your project details, and we'll provide a tailored estimate based on your needs.

We offer a full range of digital services including website design and development, e-commerce solutions, branding, mobile app development, digital marketing, SEO, and UI/UX design. Our goal is to deliver end-to-end solutions that drive measurable results.

Project management

Yes, every project is assigned a dedicated project manager who acts as your main point of contact, ensuring clear communication, smooth coordination, and consistent progress throughout the project.

If delays occur, we communicate with you promptly to discuss the cause and adjust timelines accordingly. We work collaboratively to minimize disruptions and ensure that the project stays on track while maintaining the highest quality standards.

We understand that needs can evolve. All change requests are documented and assessed for impact on timeline and budget, and we’ll provide a revised plan for your approval before proceeding.

We follow a structured project management approach, using industry-leading tools to track progress, deadlines, and deliverables. Regular updates and milestone reviews keep you informed and ensure projects stay aligned with your goals.

Pricing & payments

Our pricing is based on project scope, complexity, and required deliverables. We offer both fixed-price and flexible, phased pricing models to suit your needs.

Yes, we typically require a 50% deposit upfront, with the remaining balance due at agreed milestones or upon project completion.

No hidden costs. All fees are clearly outlined in your proposal and agreement. Any additional costs due to new requests or changes will be discussed and approved by you first.

We believe in flexibility and transparency — there are no long-term contracts required. You can cancel a project at any stage with written notice. Any work completed up to the point of cancellation will be billed accordingly, and we’ll provide a full handover of all deliverables produced so far.

You have different questions?

Our team will answer all your questions. we ensure a quick response.